Help Center

Frequently Asked Questions

Everything you need to know about using PortaDash — from finding your first restroom to earning your first points.

General Map & Pins Adding Pins Go Now! Watch Mode Points & Ranks Account & Privacy Activity & Social Support

01 — General

Getting started

What is PortaDash?

PortaDash is a free, crowd-sourced map that helps you find the nearest restroom or porta-potty — wherever you are. It combines OpenStreetMap data with community-added pins to give you the most complete picture of what's nearby.

Is PortaDash free?

Yes, completely free — and always will be. No ads, no subscriptions, no premium tiers. The app is funded entirely by optional "Buy Me a Coffee" donations from users who want to support the project.

What areas does PortaDash cover?

PortaDash combines OpenStreetMap data (which covers permanent restrooms worldwide) with community-added pins. This means coverage is strongest in areas with an active community, but the permanent restroom layer gives you a useful baseline everywhere in the world.

02 — Map & Pins

Understanding the map

What do the different pin colors mean?

Blue — permanent restrooms sourced from OpenStreetMap.

Orange — porta-potties and temporary facilities sourced from OpenStreetMap.

Red — community-added spots contributed by PortaDash users.

How accurate are the pins?

Blue and orange pins come from OpenStreetMap, which is maintained by a global volunteer community and is generally highly accurate for permanent facilities. Community (red) pins vary in accuracy depending on when they were added and whether they've been verified by other users.

Why do some pins disappear?

Community porta-potty pins expire automatically to keep the map fresh. Event pins disappear after 3 days. Beach and park pins last 60–180 days depending on the type. Permanent restroom pins from OpenStreetMap do not expire.

Can I see which restrooms are accessible or have baby changing tables?

Yes. Tap any pin to open the detail sheet, which shows accessibility features, wheelchair access, baby changing facilities, and paper supply status — where that information has been provided by the community.

03 — Adding Pins

Contributing to the map

How do I add a pin?

Tap the + tab at the bottom of the app, then position the crosshair on the map over the location you want to mark. Fill in any details you know, then confirm. Your pin is live immediately.

What happens after I add a pin?

Your pin appears on the map immediately and is visible to all users around the world. You also earn 10 points toward your community rank for contributing.

Can I edit or delete a pin I added?

Yes. Tap any community pin you've added to open its detail sheet. From there you'll find options to edit the details or delete the pin entirely.

04 — Go Now!

Instant navigation

What does "Go Now!" do?

"Go Now!" instantly opens Apple Maps with turn-by-turn directions to the nearest restroom. It's designed for the moments when you need to move fast — no searching, no tapping around, just go.

Why did "Go Now!" open a pin that was far away?

Go Now! finds the nearest pin based on straight-line distance from your current location. If there aren't many pins in your immediate area, it may route you to something that's a bit further. Contributing more pins in your area helps everyone nearby.

05 — Watch Mode

Apple Watch & Live Activity

What is Watch Mode?

Watch Mode sends nearby pins to your Apple Watch so you can see distance and direction at a glance — without taking your phone out. It's great for runs, hikes, or any situation where your hands aren't free.

Do I need an Apple Watch to use Watch Mode?

No. Without an Apple Watch, Watch Mode still shows the nearest pin as a Live Activity on your iPhone Lock Screen — so you get at-a-glance info either way.

Does Watch Mode drain my battery?

Watch Mode is designed to be efficient. It uses your existing location updates rather than running a separate GPS process, so the impact on battery life is minimal.

Will Watch Mode turn off automatically?

Yes. If your phone hasn't detected nearby pins for 4 hours, Watch Mode ends automatically to preserve battery life. You can always restart it manually.

06 — Points & Ranks

Community rewards

How do I earn points?

You earn points by contributing to the community: adding new pins (10 points each), rating restrooms, verifying existing pins, and other in-app actions. The more you contribute, the faster you level up.

What are the ranks?

Ranks go from Rookie → Scout → Guardian → Legend. Your current rank is shown on your Profile tab. Each level reflects how much you've contributed to the PortaDash community.

Do my points reset?

No. Points accumulate permanently and are tied to your account. Nothing you earn is ever taken away.

07 — Account & Privacy

Your data and account

Do I need to create an account?

No. PortaDash works fully anonymously out of the box — no sign-up required. You can find restrooms and contribute to the map without ever creating an account.

What is Apple Sign-In for?

Signing in with Apple links your anonymous account to your Apple ID. This lets you restore your points and contributions if you switch devices or reinstall the app.

What data does PortaDash collect?

PortaDash collects your location (only while you're actively using the app) and the pins you add. We don't sell your data or use it for advertising. For full details, see the Privacy Policy.

08 — Activity & Social

Connecting with the community

What is the Activity tab?

The Activity feed shows you notifications whenever someone uses a pin you added, gives you a High Five, or interacts with your contributions. It's a way to see the real-world impact of what you've added to the map.

What is a High Five?

A High Five is a way to thank the person who added a pin that helped you find relief. When you tap a pin that saved the day, you can send the contributor a High Five — a small moment of community appreciation.

What is the Impact Card?

When you reach a milestone (like helping 100 people find a restroom), PortaDash generates a shareable card showing your contribution stats. You can share it on social media or just keep it as a personal badge of honor.

I missed my Impact Card — can I share it later?

Yes. Go to Profile → Share Your Impact to bring up your most recent Impact Card at any time.

09 — Support

Getting help

How can I support PortaDash?

The best ways to support the project are: adding pins in your area, rating restrooms you visit, and — if you'd like to contribute financially — buying the developer a coffee at buymeacoffee.com/portadash.

I found a bug or have a suggestion.

Go to Profile → Send Feedback inside the app — it goes directly to the developer. You can also reach us at hello@portadash.com.

Can I help improve the map?

Absolutely. Every pin you add, every rating you leave, and every location you verify makes the map better for everyone. The product gets stronger as more people contribute — so jump in.

Ready to find relief?

PortaDash is free, ad-free, and available on iPhone, Android, Apple Watch, and Wear OS.